MARKETING & SALES · DALLAS, TEXAS

Customer
perspective.
Commercial
thinking.

I’m Aravind, an M.S. Marketing student at UT Dallas. I bring frontline sales experience at The Home Depot to my interest in customers, commercial decisions, and how good ideas reach the market.

M.S. Marketing · UT Dallas · Expected May 2027A little more about me

Understanding the customer.
Then asking what’s next.

My experience starts with real customer conversations: understanding needs, explaining options, and helping people make purchasing decisions. At The Home Depot, that has meant consultative appliance sales, product recommendations, and customer follow-up.

At UT Dallas, I’m building on that foundation through marketing study and academic projects in pricing strategy, AI-assisted research, and digital product development. I’m interested in roles where customer relationships, analytical thinking, and commercial execution work together.

CURRENT STUDY

M.S. Marketing

The University of Texas at Dallas

August 2025 – May 2027 (expected)
FOUNDATION

B.E. Electronics & Instrumentation

Birla Institute of Technology & Science

August 2019 – July 2023

02 / EXPERIENCE

Real conversations.
Measurable experience.

Customer-facing sales and an analytical foundation, brought together in one professional path.

RETAIL SALES & OPERATIONS

The Home Depot

Two roles. A foundation in customers,
products, and day-to-day execution.

“Defend the Fortress” Medal
Recognition listed in my résumé

Appliance Sales Associate

Dec 2024 – Present Richardson, TX

$12Min appliance sales
Reported in my résumé

Consultative selling, tailored product recommendations, and consistent follow-up to support customers through appliance purchases.

Cashier

Apr 2024 – Dec 2024 San Mateo, CA

300+credit card applications

Explained promotional financing options and customer savings opportunities while supporting weekly store credit goals.

KATE SPADE NEW YORKNov 2023 – Jan 2024

Sales Intern

Burlingame, California

Generated $70K in retail sales with an average of 2.0 units per transaction, using product knowledge and personalized recommendations across handbags, apparel, and accessories.

WILLIAM O’NEIL INDIA PVT LTDJul – Dec 2022

Quantitative Analyst Intern

India

Back-tested trading strategies across 1,500 stock portfolios. Built Python analysis workflows with Pandas, NumPy, TA-Lib, and Matplotlib for strategy testing and visualization.

Experience figures reflect the supplied résumé. Credit figures refer to applications.

03 / SELECTED ACADEMIC WORK

Ideas developed.
Questions explored.

From a marketing concept to a working student product, with further work in pricing strategy, research automation, and survey design.

MKT 6301 → MIS 6393

Home Utility Concierge → CampusBridge

Work that began with Home Utility Concierge in MKT 6301 continued into MIS 6393. The focus developed from utility setup into CampusBridge: a personalized first-30-days guide for international students at UT Dallas.

MKT 6301 → MIS 6393 · THE STARTING CONCEPT

Home Utility Concierge

A team service concept connecting household needs, utility pricing choices, and a guided approach to setting up essential home services.

SegmentationPricingGo-to-market
Explore the project

The question

How could a home utility concierge serve different households and communicate its value?

My contribution

Led a five-person team analyzing household segments and comparing flat-rate with time-of-use pricing models.

From MKT 6301 to MIS 6393

The concept carried forward into MIS 6393, where further customer research broadened the focus from utility setup to the student arrival journey behind CampusBridge.

The original output

A go-to-market plan for the concept, with proposed KPI dashboards to evaluate adoption, retention, and customer profitability in a future pilot.

MIS 6393 · CONTINUED FROM MKT 6301

CampusBridge

A student-built arrival guide for international students at UT Dallas, developed from the earlier Home Utility Concierge concept.

Product discoveryUser journeyDigital product
Explore the project

The evolving question

How can newly arrived international students organize essential tasks and find the right support during their first 30 days at UT Dallas?

The product direction

Customer research shifted the focus from utility setup alone to a broader arrival journey. Utility setup became a conditional module within a personalized student plan.

The digital experience

A profile-based starting point, prioritized next steps, connections to official UT Dallas and local resources, and progress tracking. Developed as a student project by the Product Alchemy team, independently of UT Dallas.

Visit CampusBridge (opens in a new tab)

Pricing, research & applied AI

Additional projects from my graduate marketing coursework.

MKT 6336 · PRICING ANALYTICS

Home Depot Pricing Strategy

A team case study examining how customer segments, competitors, and supply-chain costs shape retail pricing decisions.

Pricing strategyCompetitive analysisRetail economics
Explore the project

The question

How can a home improvement retailer respond to rising costs and changing demand while maintaining customer value and protecting margins?

The analysis

Contributed to a team analysis of cost-based and competitive dynamic pricing, DIY and professional customer segments, tariffs, and lumber costs. The case also considered vertical integration and supplier investment.

The output

An academic case study and presentation connecting pricing decisions with customer needs, competitive conditions, and margin protection.

MKT 6364 · AI IN MARKETING

Market Research Assistant

A team-built Langflow workflow combining internal strategy context with web research to explore competitors, market gaps, and product opportunities.

LangflowContext retrievalStructured prompting
Explore the project

The question

How can an AI workflow connect internal product strategy with external market research?

The work

Combined meeting context, web research, and structured prompts in Langflow to organize competitor and opportunity analysis. The team considered grounding rules, hallucination risks, and API-cost trade-offs.

The output

An exported workflow, system prompts, and a team report discussing reliability limitations and cost-management approaches.

MKT 6364 · AI IN MARKETING

Retail Chatbot Evaluation

A team project developing and testing a chatbot for Urban Threader, a fictional streetwear brand, with a focus on accuracy and brand consistency.

Scenario testingPrompt refinementResponsible AI
Explore the project

The question

How can a retail chatbot make useful product recommendations while maintaining accuracy, privacy, and brand consistency?

The work

Evaluated product hallucinations, refund handling, privacy, gender assumptions in recommendations, and brand tone. The team revised the system prompt to address the observed failure cases using GPT-4.1 through OpenRouter.

The output

A documented chatbot test report, presentation, and revised prompts for the fictional brand.

MKT 6364 · AI IN MARKETING

AI-Assisted Customer Segmentation

An n8n workflow using customer filters and AI-generated summaries to explore purchasing behavior, engagement, and potential marketing actions.

n8nRule-based segmentationCustomer value
Explore the project

The question

How can customer behavior and value inform differentiated marketing actions?

The work

Used filtering and aggregation steps to organize customer data, then generated summaries of higher- and lower-value groups with AI agents.

The output

A workflow export, segmentation rationale, and written analysis connecting the groups with proposed loyalty, retention, and personalization actions.

ALSO EXPLORING · MKT 6309

Bookstore Coffee Shop Survey

A Qualtrics survey design project covering student purchasing preferences and demographics. Current work focuses on the questionnaire; no survey findings are claimed.

Survey design

What I bring
to the work.

Tools and methods from my work experience, résumé, and graduate projects.

Customer & sales

Consultative selling · Product recommendations · Customer follow-up · Lead qualification · Salesforce · SAP

Analytics & research

Excel · Tableau · SQL · Python · R · Google Analytics · Adobe Analytics

Marketing & planning

Customer segmentation · Pricing analysis · Go-to-market planning · Product discovery · KPI recommendations · Survey design

Automation & communication

Langflow · n8n · Playwright MCP · PowerPoint · Canva · Qualtrics

05 / LET’S CONNECT

Good work starts
with a conversation.

I’m interested in opportunities across sales operations, account management, marketing analytics, and product marketing.